Need Help?
We're here to support you. Many issues can be solved quickly with a few simple troubleshooting steps. If you need further assistance, submit a request using the form below.
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- Leeds Nightline
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Quick Troubleshooting Tips
Try these solutions before submitting a request:
Kitchen Sink Blocked?
🚰Try removing excess food from the plug hole, and use a lightweight drain clearing product, available from most supermarkets. Always avoid tipping fats and food waste down the drain.
Bathroom Issues?
🛁Try removing any hair or other debris from the drain. If there's standing water in the bathtub, use a plunger to clear the clog.
Toilet Won't Flush?
🚽Check that the handle & flushing assembly (inside the tank) are intact. If the chain has become disconnected, it's easy to re-connect. Verify the water supply is turned on at the rear of the toilet.
No Water Pressure?
💧Try removing the aerator from the faucet spout and cleaning out debris. If water has been turned off for maintenance, ensure it's turned back on.
Circuit Breaker Tripped?
⚡Switch the breaker to OFF and then back to ON. If that doesn't work, turn off all appliances on that circuit, then switch the breaker OFF and back ON again. Check your appliance manuals for instructions on protecting them from power surges.
Still Need Help?
If you've tried the troubleshooting steps above and still need assistance, submit a maintenance request and we'll get back to you as soon as possible.